And that's why the baby bells will never win in a non-monopolized market: monstro!:
"Bell Atlantic refuses to promise me a better scheduled time -- like, say, late evening or Saturday when my neighbors might possibly be home -- because '[Their] system doesn't work that way.' So there's nothing I can do, and I'm tired of waiting. So I'm quitting. It's over. And now I'm going to have to move if I want high-speed service. Jesus."