I sent a friend who's in the hospital a get well bouquet through 1800flowers.com yesterday. I seemed to vaguely remember some horrendous experience with them before, but it had worn off sufficiently to try them again (in lack of other obvious options or desire to seek them out). The process seemed to go smoothly enough, and I was pleased to hear it arrived today, even though they weren't guaranteeing it would. Only one glitch: The attached balloon said Happy Birthday.