Peopleware: Productive Projects and Teams:
The process is much too fragile to be controlled.
"What's called for here is a concise chapter entitled 'Making Teams Jell at Your Company.' ... Between plan and execution, there were a few distressing encounters with reality. The first of these was that we just couldn't come up with the six prescriptions needed for this chapter. We got stuck at zero. ...It seemed clear that something was wrong with the underlying notion of this chapter. What was wrong was the whole idea of making teams jell. You can't make teams jell. You can hope they will jell; you can cross your fingers; you can act to improve the odds of jelling; but you can't make it happen. The process is much too fragile to be controlled."
The process is much too fragile to be controlled.